1. Independent tutors and platform role
OpenTutor provides listing, communication and lesson-arrangement tools. Independent tutors are responsible for their services, credential statements and agreed delivery. Review, booking status or listing order is not a guarantee of every aspect of a tutor’s ability, conduct or results. The platform remains bound by its own express commitments and legal duties.
2. Learning outcomes and limits of review
Tutoring does not guarantee improved marks, passing an exam, admission, certification or other specific outcomes. Results depend on prior knowledge, participation, lesson arrangements and other factors. Credential review is limited to submitted material and its review scope, not background screening or a continuing guarantee that every later edit is accurate.
3. Translation and third-party services
Automatic translation is a reading aid and may omit meaning or mistranslate names and qualifications. Check the original and confirm important credentials and lesson details with the tutor. Google, Stripe, hosting, video meetings and other external services operate under their own terms and may have network, account or regional restrictions. Third-party failures do not remove liability the platform still has under law.
4. Payments and refunds
Online payments are securely processed through Stripe. Stripe uses encryption and security measures to protect payment information. Check payment status in the official order confirmation and use official channels for help.
Affected undelivered lessons following a tutor’s withdrawal are refunded under the Terms of Service. This disclaimer does not cancel that commitment or limit refund or payment-dispute rights under law.
5. Purpose of information and in-person safety
Website content and general tutoring are not individualized legal, medical, immigration, tax or investment advice. Seek appropriately qualified professionals for regulated matters. Check locations and safety arrangements before in-person lessons, with guardian involvement for minors.
6. Statutory rights come first
This disclaimer applies only to the extent permitted by law. It does not exclude non-waivable consumer, privacy, refund or other protections and liability. Applicable law and valid express commitments for a specific order prevail over a conflicting disclaimer.